1.)  Deposit Requirements: To secure your reservation, any deposit requested is expected to be remitted by the due date specified on the contract. Please forward the deposit, made payable to The Amish Experience, along with a copy of the signed contract. All reservations for meals require a $100 deposit per bus to hold seating. A $50 deposit is requested for step-on guide service.

 2.)  Payment: Payment in full is required on the day of service prior to the start of any activity. Payment is accepted by cash, traveler’s check, certified check, company check, VISA/MC, or money order. Checks should be made payable to The Amish Experience. Sight & Sound and American Music Theater reservations must be paid in full 30 days prior to arrival date.

 3.)     Refunds: For all dining reservations, deposit will be refunded if cancellation is received in writing at least 15 days before the reserved date. Please note that cancellations received within 14 days of service will result in payment of a $100 cancellation fee per bus or forfeiture of deposit.

 Sight & Sound or American Music Theater reservations: Cancellations must be received in writing 30 days prior to arrival date in order to receive return of 100% of deposit. Cancellations received less than 30 days prior to arrival date are subject to a cancellation fee in accordance with Sight & Sound or American Music Theater policies in effect at the time of cancellation.

 4.)  Group Size to Qualify for Rates: All prices quoted are based on reservations for 25 or more paying passengers, unless otherwise noted on the contract.

 5.)  Complimentary Admissions: Driver and escort or group leader are our guests with 25 or more paid passengers, and as such these comps are not transferable. 

 6.)  School and Youth Groups: For those student and youth groups dining at Plain & Fancy Farm Restaurant, please note that at least one adult chaperone must be seated at each table of students.  Coach Drivers, Professional Escorts / Group Leaders are not considered adult chaperones.

 7.)  Use of Group’s Coach: All guide service and transportation is done on board the group’s motorcoach with the group’s driver at your expense. As always, your driver is not charged for any activities or meals with us. Please be sure that the speaker system on the coach is operable for your step-on guide.

 8.)  Reservation of Seat for Amish Experience Guide: For safety and legal purposes, a seat must be reserved on your motorcoach for the Amish Experience step-on guide. 

9.)  Arrival / Check-In Time: In order to guarantee prompt and efficient service the escort, group leader, or coach driver must check in at the Amish Experience Theater box office at Plain & Fancy Farm no less than 15 minutes prior to the start of the first activity booked. Groups checking in later than this time will be serviced in the most reasonable manner possible. When running late, a call from the escort or driver helps us in re-organizing your times and itinerary. 800-555-2303, ext. 210.

10.)    Guide Gratuity: A gratuity for Amish Experience guides is not included in the price of the activity booked. Such gratuities for a job well done are, however, greatly appreciated.